Legal
Delete your data
Effective & last updated: October 6, 2026
byta requires an account (email/password, Apple, or Google sign-in) to use the app. You can delete that account, and everything stored against it, yourself from inside the app in about ten seconds. This page explains what's stored, what the in-app deletion removes, and how to reach us if you can't sign in.
What's stored, and where
Using byta creates the following, all keyed to your account:
- Your account (email, display name if you set one, and Apple/Google identifiers if used to sign in)
- Your scan history, for food & drink and for cosmetics
- Your allergens and the ingredients you've asked byta to flag, food and cosmetic
- Your optional free-text health note and the summary we generate from it
- Your preferences: region, appearance, swap preview, and your analytics choices
- Any product photos or label reports you've contributed
- Your membership status (an App Store subscription, or a pre-order lifetime grant), mirrored from RevenueCat
This data lives on our backend (Supabase) so it's there the next time you sign in on any device. It is never sold, or used for anything beyond running byta for you. Crash reports and usage analytics are collected under an anonymous device identifier and are never linked to your account or to what you scan; you can switch both off in Settings → Privacy.
Delete your account in the app (instant)
This is the complete deletion. No email, no waiting.
Open Settings and scroll to the bottom
Tap Delete account, then confirm. byta signs you out when it's done.
Everything above is removed immediately
Your account, scan history (food and cosmetics), allergens and flagged ingredients, health note and summary, preferences, contributed photos and reports, and your membership record are permanently deleted from our servers. We also delete your customer record at RevenueCat, our subscription processor. This cannot be undone.
Uninstall if you like
Deleting the account already clears what matters. Uninstalling removes the app's local cache from your device.
Subscribed through the App Store? Deleting your byta account does not cancel the subscription; Apple manages that, not us. Cancel it first in iPhone Settings → your name → Subscriptions (or Settings → Manage subscription inside byta), otherwise Apple keeps billing you for an account that no longer exists.
Pre-ordered a Lifetime Membership on our website? Deleting your account removes the membership from it. If you might come back, email us before you delete and we'll make sure it can be re-linked to a new account later.
Delete just some of it
If you'd rather keep your account, each of these is available anytime in Settings:
Allergens and flagged ingredients
Settings → Food and drink or Skin → tap any selected item to remove it.
Health note
Settings → Reading what you wrote → tap Clear. The note and its summary are deleted immediately.
Analytics and crash reports
Settings → Privacy → switch off Share usage & session recordings and Share crash reports. These were never tied to your account; this stops collection going forward.
Can't sign in? Ask us by email
If you've lost access to the app or your sign-in, we'll do the same deletion for you:
Email us a deletion request
Send a message to support@byta.health with the subject "Delete my data," from the email address your byta account uses (or your Apple/Google sign-in email), so we can verify it's you.
We delete it and confirm
We'll remove everything listed above within 30 days, usually much sooner, and reply once it's done.
Two things we can't pull back: aggregate, de-identified information that can no longer be tied to you (for example product-level statistics contributed to a shared open database), and the payment record of a website pre-order (email, charge amount, Stripe reference), which we keep for as long as tax and payment rules require. Neither is linked to your in-app activity.
Website emails (separate from the app)
If you joined the byta waitlist or pre-ordered on our website, that email address is stored separately from any in-app data. To be removed from our mailing list, email support@byta.health.
Contact us
Any question about your data, not just deletion — we're glad to help.
DevAura, LLC — byta